📜 Terms & Conditions
Last Updated: 08/04/2026

Welcome to Thread By Al Jazi. By using our website and purchasing our products, you agree to the following terms and conditions:

1- Products
We offer a variety of products through our store.
All images and product descriptions displayed on the website are for illustration purposes only. Actual colors and details may vary slightly.

2- Orders and Payment
All information provided during checkout must be accurate and complete.
We accept the payment methods available at checkout.
We reserve the right to refuse or cancel any order in cases such as stock unavailability or incorrect information.

3- Delivery
📍 Delivery within Qatar only
Delivery time depends on your location and the selected shipping method. We strive to ensure your order is delivered on time.

4- Intellectual Property
All content on this website, including images, logos, text, and designs, is the exclusive property of Thread By Al Jazi and may not be used, copied, or reproduced without prior written permission.

5- Amendments
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page.

🔒 Privacy Policy

Your privacy is important to us at Thread By Al Jazi. We are committed to protecting your personal data:

1- Information We Collect
We collect the information you provide when placing an order, such as:
Name, phone number, and delivery address.
We may also collect technical information such as IP address and device type.

2- How We Use Information
We use your information to:
• Process and deliver your orders
• Improve our services
• Send order updates or promotional offers (with your consent)

3- Information Protection
We implement appropriate security measures to protect your personal data.
We do not share your information with third parties except when necessary for operations such as shipping and payment processing.

4- Cookies
Our website uses cookies to enhance your browsing experience.

5- User Rights
You have the right to:
• Access your data
• Update your information
• Request deletion of your data
at any time by contacting us.

🔄 Return & Exchange Policy

At Thread By Al Jazi, customer satisfaction is our priority. You may request a return or exchange within 14 days of receiving your order under the following conditions:

• The product is damaged or defective
• The product received is incorrect

The item must be unused and in its original packaging.
You must contact us within the specified period and provide a clear photo of the product along with your order number.